Director, Student Data Reporting Services, Office of the University Registrar
Wake Forest University
Winston Salem, NC
Full-time
Administration / Clerical
Posted on April 9, 2024
Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letterand any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description Summary
Wake Forest University seeks an inaugural Director of Student Data Reporting Services to design and develop data models for WorkDay and other third-party applications in collaboration with constituents who are primarily, but not exclusively, within the university community. This position is responsible for directing a newly defined central service for delivering student academic and enrollment data to university partners. This position requires demonstrated ability to understand functional user data needs within the higher education community, successful background/experience developing data management plans, and experience with technical tools required to deliver. Sophisticated interpersonal skills as a manager and as a partner with peers are essential to the success of this position.
The Director is responsible for ensuring accuracy, data integrity and security in the reporting of student academic data. As such, experience with compliance requirements and policies, such as the Family Educational Rights and Privacy Act (FERPA), is required.
The Director is a member of the leadership team in the Office of the University Registrar, participating in the strategic and functional work of the department.
Job Description
Essential Functions:
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letterand any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description Summary
Wake Forest University seeks an inaugural Director of Student Data Reporting Services to design and develop data models for WorkDay and other third-party applications in collaboration with constituents who are primarily, but not exclusively, within the university community. This position is responsible for directing a newly defined central service for delivering student academic and enrollment data to university partners. This position requires demonstrated ability to understand functional user data needs within the higher education community, successful background/experience developing data management plans, and experience with technical tools required to deliver. Sophisticated interpersonal skills as a manager and as a partner with peers are essential to the success of this position.
The Director is responsible for ensuring accuracy, data integrity and security in the reporting of student academic data. As such, experience with compliance requirements and policies, such as the Family Educational Rights and Privacy Act (FERPA), is required.
The Director is a member of the leadership team in the Office of the University Registrar, participating in the strategic and functional work of the department.
Job Description
Essential Functions:
- Develop, direct, and coordinate a centralized program to deliver student academic and enrollment data to offices within Wake Forest University to support data-based decision-making.
- Develop a strategic University framework for the use and analysis of student data.
- Supervise a team of data analysts to provide routine as well as specialized data requests.
- Establish the Office of the University Registrar as the University's expert partner in the reporting, analysis, and use of student data.
- Work collaboratively with the Analytics and Data Governance team along with other technical partners, helping to identify the appropriate analytic tools, data, and protocols to respond efficiently and effectively to data requests.
- Develop an effective communication plan surrounding this service.
- Help to direct the work of the Office of the University Registrar as a member of the leadership team.
- Collaborate with the Office of Institutional Research.
- Bachelor's degree; a minimum of five years of progressively responsible leadership in data analysis; a minimum of three years of successful supervisory experience.
- Experience with data visualization; data security policies and best practices related to PII and FERPA; advanced practical experience with BI and data analysis; experience using SQL to retrieve and curate datasets from multiple databases; experience working with object-oriented databases.
- Strong technical and interpersonal skills; the ability to think critically and analytically and work independently.
- Demonstrated ability to explain and deliver data in ways accessible to non-technical audiences.
- Demonstrated skills in providing direction, technical consultations, training, and assistance.
- Strongly prefer an advanced degree and experience in WorkDay Reporting. PowerBI and Excel.
- Reports to the University Registrar.
- Responsible for own work.
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.
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