Communications Coordinator, Vice Provost for Student Success
University of Tennessee, Knoxville
Knoxville, TN
Full-time
Education
Posted on May 14, 2024
Position Title: Communications Coordinator, Vice Provost for Student Success
Reports to: Manager of Strategic Communications, Vice Provost for Student Success
Grade/Classification: MR06/Hourly, full-time staff position
The University of Tennessee, Knoxville invites applications for the position of Communications Coordinator, Vice Provost for Student Success.
The University: The University of Tennessee is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling over 30,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity.
The Division: The Division of Student Success at UT works to engage each student scholar’s experience by supporting their unique strengths and goals. It collaborates with UT faculty and staff to help each student scholar maximize their individual strengths and understand how their strengths contribute to their academic dreams, career paths, and personal well-being. As a member of Student Success, the center’s mission is empowering student scholars to create and achieve career goals by providing comprehensive career education.
Position Summary: This position reports to the Manager of Strategic Communications in the Division of Student Success (DSS). With direction from the Manager, the incumbent coordinates communications processes for internal and executive communication in the Division of Student Success and serves as the Division's main contact of DSS social media to communication representatives within DSS and throughout campus.
Position Responsibilities:
Visual Content Creation
· Design projects including creating visually compelling content for social media, developing organizational documents, providing PowerPoint support, and fulfilling other design needs to enhance the overall communication strategy.
· Fulfill ad-hoc design requests, including but not limited to brochures, posters, digital ads, and event materials.
· Adapt and modify existing design templates to meet specific project requirements while maintaining brand consistency.
Social Media Development and Management
· Developing social media strategies, building social media communities, as well as tracking, promoting, and covering Division of Student Success events on social media. Formulate written and visual content for DSS social media platforms. Run reports and conduct analysis of various social media platforms through content management system.
· Serve as the main contact of DSS social media to communication representatives within DSS and throughout campus.
Internal and Executive Communication
· In conjunction with the Manager for Strategic Communication, craft clear, concise, and impactful messages for internal and executive communication priorities within the Division of Student Success (DSS) and the Office of the Vice Provost for Student Success (VPSS).
· Develop and draft executive-level communications, including memos, emails, speeches, and presentations for the VPSS leadership team.
· Create and manage internal communication channels, such as newsletters, intranet updates, and staff announcements, to keep the DSS team informed and engaged.
Qualifications :
Qualifications:
Education
Required: Bachelor’s Degree in Communications, Marketing, Advertising, Graphic Design, Journalism, or related field
Experience
Required:
· Experience with creating and executing communications content.
Preferred:
· 2 years full-time experience in creating and executing communications content.
Knowledge, Skills, & Abilities
Required:
· Knowledge and skill using software like Adobe Photoshop, Illustrator, InDesign as well as Canva.
· Knowledge of social media and experience developing social media strategies
· Experience creating social media content.
· Ability to recognize distinctive voice needed for multiple platforms.
· Knowledge of communication fundamentals and ability to translate them into specific projects.
· Ability to work collaboratively with others.
Preferred:
· Photography skills
Salary: $42,000 to $46,000 and accompanied by a university benefits package.
Application Process: A review of all applications begins immediately. For full consideration, applicants must apply electronically through the Taleo system including submission of cover letter, resume, and the names, addresses, and phone numbers of three references.
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