Program Coordinator

The McGraw Center for Teaching and Learning seeks a Program Coordinator (PC) to join an administrative team that provides professional support to seven unique programs and their staff. Reporting to the Center Manager, the PC is a critical member of a team working to implement innovative and creative programming, strategic collaborations, and campus-wide outreach to enhance the educational mission of the University. The PC collaborates with staff serving faculty, undergraduates, graduate students, and post-doc researchers in all academic departments of the University. The PC’s service-oriented focus and keen attention to detail helps ensure all activities of the Center maintain a high standard of excellence.

This position is permanent and not remote.

Communications

• In collaboration with program directors and their staff, produce all McGraw Center communication pieces including electronic newsletters, event fliers, brochures, posters, and event invitations.
• Coordinate a center-wide communications calendar and manage the timeline for execution of each piece of communication.
• Manage digital marketing platform email lists, ensuring they are up-to-date and accurate.
• Provide editorial oversight for all communications.
• Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics.
• Act as back-up for monitoring of all central/shared email accounts, responding to inquiries or forwarding to appropriate staff.
  

Office Management

• Provide general reception and act as the first point of contact for all Center staff and guests in the McGraw administrative suite in Frist Campus Center.
• Assist with the management of the physical environments, supplies, and IT needs of the three McGraw offices.
• Assist with the placement of orders and coordination of delivery of all office/kitchen supplies for each office and its staff.

Program/Event Support

• Assist with the coordination and implementation of all Center programming, workshops, and events for faculty, graduate students, postdoctoral fellows, and undergraduates.
• Manage all catering orders and setup for all Center events and programs.
• Tasks may include, but are not limited to room setup, AV setup and troubleshooting, supply orders, directional signage, name tags, agendas, printouts, greeting participants, and room breakdown/cleanup.
• Provide in-person event support for occasional evening programming.
• Fulfill additional program-specific administrative and operational needs including, but not limited to developing schedules, managing participant data, and planning special events.

ESSENTIAL QUALIFICATIONS

• High school diploma or GED
• Minimum 3 years’ experience working as program coordinator, administrative/office assistant, and/or a communications assistant in an organization supporting multiple staff members
• Excellent organizational and time management skills
• Excellent oral and written communication skills
• Ability to treat confidential and sensitive information appropriately
• Responsive and exceptionally attentive to detail; ability to be proactive and take initiative
• Ability to work with a diverse community, including faculty and senior administration
• Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines
• Ability to lift up to 40 lbs
• Ability to work occasional weekday evening events based on the needs of the Center

PREFERRED QUALIFICATIONS

• Bachelor's degree or equivalent
• Strong commitment to excellent service; demonstrated ability to skillfully manage all levels of client concerns
• Experience using industry-standard graphic design software (eg. Canva, Photoshop, Illustrator)
• Experience with email marketing, and/or social media management
  

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

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