Funeral Services Assistant

Nicholson Funerals & Cremations Thomasville Chapel   Winston-Salem, NC   Full-time     Administration / Clerical
Posted on September 1, 2023

Funeral Services Assistant – Full Time

Location: Thomasville, NC

Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families;

Ensures proper care and storage of any of these items

• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo / video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and / or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

High school diploma or equivalent
Rotating On-Call schedule
Must be available nights, weekends & holidays

• Previous customer service and / or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification / Licenses
Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities :
• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player