Assistant Director of Advancement Services
Assistant Director of Advancement Services
Dev Investment Fund Initiative, Lincoln Center
Fordham University
Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.
- Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
- We offer tuition remission for employees and their dependents
- A generous employer match towards a 403(b) retirement plan.
- As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
- As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
- University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.
Hybrid Policy:
Please review the Hybrid Policy here.
Position Summary
Reporting to the Executive Director of Advancement Services, the Assistant Director of Advancement Services will be a key stakeholder in all aspects of the contribution and data processing work of the Advancement Services team in Fordham’s Office of Development and University Relations (DAUR).
In collaboration with the Executive Director and two Advancement Services Administrators, the Assistant Director will ensure the smooth operation of day-to-day activities, including gift processing, data intake, and record maintenance. They will incorporate best practices for fundraising, data security, and financial processing in the unit’s operations. They will help supervise the work of a team of exempt and union employees and assist in strategically coordinating available resources to best leverage both talent and tools in the efficient completion of the unit’s work.
The Assistant Director will also support the Executive Director in projects and strategic initiatives, including but not limited to: helping to develop, document, and support operational policies and procedures; training staff both on and outside of the Advancement Services team; maintaining and implementing system configurations and integrations; engaging in data analysis; providing project management; and other initiatives as needed.
Extensive experience in CRM and using technology to create greater efficiency, enhance workflows and productivity, and creatively resolve data challenges is vital to this role.
Essential Functions
- Supervises and reinforces activities related to gift accounting and data management to meet DAUR business needs, targeting continuous improvement, a responsive customer service orientation, increased efficiencies, improved systems integration, and innovative use of technology.
- Assists in the ongoing development and implementation of data quality standards and internal financial controls following industry best practices.
- Documents, implements, and maintains policies, procedures, and workflows for all aspects of Advancement Services work.
- Partners with DAUR unit heads and the Executive Director of Advancement Services to assess data collection strategies and suggest changes and/or new initiatives to support DAUR’s ongoing work.
- Reviews and validates gift and biographical information in an MS-Dynamics-based CRM to support DAUR fundraising and engagement efforts.
- Maintains an understanding of University, IRS, and CASE policies, regulations, and standards pertaining to gift acceptance, processing, and receipting; guides gift and data processing staff and fundraisers as necessary.
Essential Functions Note
This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Management Responsibilities
Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.
Additional Functions
- Works with the Executive Director on special projects and strategic initiatives as dictated by the needs of DAUR, the University, and the Advancement Services group.
- Assists in the integration, collection, and regular maintenance of data across multiple systems.
- Creates and maintains documentation for training and reference.
- Assists in training other Advancement Services and DAUR team members in systems use and best practices.
- Keeps pace with technologically driven changes to create greater efficiency, enhance workflows, and creatively resolve data quality and retrieval challenges.
- Manages daily departmental coordination of activities and larger scale/longer-term projects as necessary.
Required Qualifications: Education and Experience
- Bachelor’s degree in liberal arts, business, communications, or related field
- Minimum of three years of experience in advancement services in a higher education or nonprofit environment
Required Qualifications: Knowledge and Skills
- Significant understanding of fundraising and development operations and best practices.
- Knowledge of relevant business standards such as IRS regulations for gift recording and receipting, FASB and CASE standards, operating guidelines and reporting requirements, and a basic understanding of generally accepted accounting principles
- Demonstrable experience in one or more development-oriented CRM systems (e.g., Ellucian CRM Advance, Banner Advancement, Raiser’s Edge, etc.), relational databases, and Microsoft Office tools, including Access and Excel
- Excellent organizational, interpersonal, and communication skills
- Ability to multi-task, prioritize work effectively, meet firm deadlines, and handle the pressure of a fast-paced work environment.
- Strong attention to detail and accuracy
- Demonstrated competence in performing simple to advanced data analysis tasks
- Ability to manage confidential and sensitive information with appropriate discretion
- Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Preferred Qualifications
- Experience in/with Ellucian CRM Advance or MS Dynamics, Banner Advancement, Anthology Encompass, and/or data warehouses
- Demonstrated experience in leadership of a mixed team of technical and operational data services professionals; experience in the management of exempt and non-exempt staff positions, working effectively to promote and grow the team professionally
- Demonstrated experience in project management and implementing process improvements
- Experience in basic SQL query writing
Minimum Starting Salary: $80,000
Maximum Starting Salary: $90,000
Note: Salary is commensurate with qualifications, experience, and skills.
START DATE: ASAP
APPLY HERE: https://careers.fordham.edu/postings/7480
ABOUT FORDHAM
Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.
Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
Your Privacy Choices