Receptionist/Administrative Assistant - Part Time

Caldwell Community College & Technical Institute   Hickory, NC   Full-time     Administration / Clerical
Posted on November 19, 2021
Apply Now

Receptionist/Administrative Assistant - Part Time

SALARY: Depends on Qualifications
OPENING DATE: 11/18/21
CLOSING DATE: Continuous

DESCRIPTION:
Provide information and assistance to the public and present a positive image of the college. Professional skills in proper reception and telephone etiquette are required. Performs a wide variety of generalized and responsible administrative clerical work. Ability to communicate with all types of people and ability to handle difficult situations when dealing with the public is required.

EXAMPLES OF DUTIES:
Job Duties:
Essential and other responsibilities and duties may include, but are not limited to, the following:

Essential Functions:
- Serve as the college's evening receptionist by greeting visitors and providing requested information.
- Receive and handle incoming telephone calls at the main console.
- Coordinate receptionist duties and telephone information with the daytime receptionist.
- Sign for UPS, Fed-X, floral deliveries and send to appropriate department or person.
- Respond to emergency notifications from students or employees and contact the appropriate agency off campus or the appropriate staff on campus.
- Handout accident report forms to employees and students.
- Central contact for emergency issues on the Caldwell Campus relating to the Simplex Alarm System.
- Participates in professional development activities and required employee training.

Marginal Functions:
- Assist in the maintenance of a schedule listing current and future college activities and meetings for use in responding to informational requests.
- Notify security when students have needs or concern.
- Maintain daily log for visitors parking and for student parking.
- Deal with parking issues complaints from visitors and students.
- Put together and hand out application packets and financial aid forms.
- Maintain the reception lobby area.
- Perform other duties as assigned.

This position description covers the most essential functions and duties associated with this position. The President or appropriate supervisory personnel may assign additional duties. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title with or without notice.

QUALIFICATIONS AND WORKING CONDITIONS:
Knowledge of:
Operations, services and activities of assigned department.
General principles and practices of fiscal, statistical and administrative data collection and report preparation.
Business letter writing and report preparation techniques.
Advanced principles and procedures of record keeping and reporting.
Modern office procedures, methods and computer equipment.
Basic accounting and mathematics principles.
Pertinent Federal, State and local laws, codes and regulations.
Various computer software programs and networks.
Alpha and numerical filing systems.
Basic college registration procedures.

Ability to:
Perform responsible and difficult administrative and secretari­al work involving the use of independent judgment and personal initiative.
Understand the organization and operation of the CCC&TI campus as neces­sary to assume assigned responsibili­ties.
Interpret and apply administrative and departmental policies, procedures, laws and regulations.
Work independently in the absence of supervision.
Compile and maintain confidential records.
Type and word process at a speed necessary for successful job performance.
Maintain the security of confidential matters.
Operate and use modern office equipment including a computer.
Work cooperatively with other departments, department officials and outside agencies.
Respond to difficult requests and inquiries from students, faculty and staff.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative working relationships with those contacted in the course of work.

Environmental Conditions:
The employee should have the ability to effectively handle a work environment and conditions which involve an office workspace, working closely with others, and periodically working irregular hours.
The employee must maintain the office by maintaining equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards to provide a safe work environment.

Physical Conditions:
Physical and marginal functions require the ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following; standing, walking or sitting for extended periods, moderate lifting and carrying, reaching above shoulder, general manual dexterity, operating assigned equipment, and extended exposure to computer screens.
The employee is required to maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment, communicating with others, and handling varied tasks simultaneously.
Additionally, the employee must maintain mental capacity, which permits making sound decisions and using good judgment, demonstrating intellectual capabilities, and evaluating the effectiveness of programs and personnel.

Scheduling Conditions:
This is a full-time, 12-month position working 25 hours per week, generally Monday through Thursday, 4:00 PM to 10:00 PM.

EXPERIENCE AND TRAINING:

Experience:
One year of secretarial or administrative experience required.

Training:
Associate degree in secretarial sciences, office administration, office technology, business administration, or a related field preferred. Proficiency in MS Office (MS Excel and Word) required