Retail Associate

Braffords Greenhouse   Concord, NC   Full-time     Sales
Posted on February 6, 2024

Job Position: Retail Associate

Brafford's Greenhouses is a full-service family owned nursery and landscape supply company located at 217 Old Airport Rd, Concord, NC. We are looking for individuals to join our growing team as a Retail Associate. If you're a person who has a passion for gardening and plants and also enjoys engaging with the community, this is the perfect job for you.

Description of Position:
A Retail Associate works in a team environment to maintain the retail space by re-stocking, organizing, setting up, pricing, and displaying retail materials in the garden center. You will be providing stellar customer service including operating the cash register and answering phone while assisting in plant care, identification, and recommendations along with supporting our greenhouse and nursery department with a commitment to quality and professionalism. In addition, all successful applicants must demonstrate the ability to be self-starting and work cooperatively and efficiently in a team environment. This position is full time. Experience is preferred.

Specific Responsibilities:
• Attend to customer needs and questions, providing a positive customer experience with fair, friendly, and courteous service.
• Maintaining retail space: re-stock, organize, set up, pricing, and display retails materials in the garden center
• Conduct cash register transactions
• Answer phone
• Assist in loading and unloading deliveries of plants/plant material
• General cleaning and organizing of the retail space
• Keep up to date with all sales, promotions, events, and offerings the garden center is promoting
• Basic math skills
• Attention to detail

Necessary Skills/Qualifications:
• Must be able to lift at least 40 lbs. throughout the day.
• Must be available 5 days a week including 2 Saturdays per month.
• Most days - 9 am to 5 pm - Some days 8 am to 5 pm
• During spring (mid March to end of May) 6 days Mon-Sat
• Able to work in all weather conditions.

Education and Experience Requirement:
• High school diploma or equivalent desired
• 0-1 years of retail experience desired
• Effective communication and customer service skills
• Readily adjusts schedule, tasks, and priorities when necessary to meet business seasonal needs.