Director- Benefits and Retirement Services

Austin Peay State University   Clarksville, TN   Full-time     Management
Posted on April 11, 2024
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Posting Details

Position Information

Posting Number

20121525Staff

Working Title

Director- Benefits and Retirement Services

Pay Rate

$55,000-$64,000

Employment Category

Administrative/Professional

Regular/Temporary

Regular

If temporary, list duration

Type of Appointment

Fiscal

Contract Period

12 month

Position Summary Information

Position Summary

The Director of Benefits and Retirement Services manages the benefits, retirement and leave programs for employees. This position serves in a leadership role within the Office of Human Resources and works collaboratively with the HR team. The director will serve as an expert consultant and will interact frequently with University administrators, including vice presidents, assistant and associate vice presidents, deans, directors and department chairs. In addition, the position will interact regularly with employees, vendors and campus community stakeholders and is responsible for communication and education on benefits, retirement and leave policies to the campus community.

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.

Primary Duties and Responsibilities
  • Administer the employee benefits program, including orientation of new employees and qualifying events of existing employees, and notifying employees of changes that occur throughout the year.
  • Counsel employees on retirement and assist in completion of retirement documentation, to include the post-retirement program.
  • Oversee paid and unpaid leave programs to include annual and sick leave, family and medical leave, parental leave, paid parental leave, bereavement leave, civil leave, voting leave, and military leave. Additionally, oversee related services for all university employees, including the university sick leave bank, leave transfers in- and out, leave cash-outs, transfer of leave from eligible State agencies and local school boards, transfer of sick leave between employees, and other leave benefits offered to employees.
  • Audit and correct discrepancies in benefit deduction reports.
  • Coordinate annual programs and activities such as Staff Service Awards, Annual Open
    Enrollment/Benefits Fair, Retiree Dinner, and other benefits trainings and events.
  • Compile and maintain records to verify funding and service data for longevity payments. Ensure accurate data is maintained in Ellucian Banner to support longevity payments.
  • Assist with worker's compensation process.
  • Responsible for maintaining accurate benefit deductions in Ellucian Banner. Compiles reports from database as needed, and evaluates and reconciles all billing invoices related to benefits ensuring timely payment.
  • Manage consulting and vendor relationships ensuring retirement benefits are administered in accordance with plan documents and legal compliance, staying up to date on changing regulations or plan provisions.
  • Interact with participants, internal legal counsel, third parties and state agencies on escalated situations or challenges.
  • Expand availability of retirement information and education to employees through written materials and presentations, website and webinars.
Knowledge, Skills, and Abilities
  • Effective verbal and written communication skills are required.
  • Effective interpersonal skills are required.
  • Demonstrated knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
  • Demonstrated customer service focus, and ability to communicate sensitive and confidential matters with tact and discretion.
  • Proven experience engaging and working in a team environment required.
  • Demonstrated ability to work with minimal supervisor; self-directed and detail-orientated to effectively oversee multiple projects simultaneously and deliver results within a specified time frame.
  • Knowledge of State of Tennessee benefits and programs.
Physical Requirements
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Required Minimum Qualifications
  • Bachelor's degree in Human Resource Management, Business Administration, Public Health Administration or related field. Master's degree and/or SHRM-SCP, SPHR or PHR and SHRM-CP certification is preferred. Certified Employee Benefits Specialist or equivalent experience a plus.
  • A minimum of three years of progressively responsible experience managing the implementation and administration of health benefit programs is required; Five years or more of solid benefits administration experience is preferred.
  • Personal computing skills, including working knowledge of word processing, spreadsheet and data base management software applications are required. Knowledge of Microsoft Office program (Word, Excel and PowerPoint), is preferred.
  • Previous experience using computer-based Human Resource Information Systems to access information and process transactions is required. Experience with Ellucian Banner and PeopleAdmin systems is preferred.
  • Experience supervising employees.
Posting Detail Information

Open Date

03/08/2024

Close Date

Open Until Filled

Yes

Special Instructions to Applicants

An official transcript will be required of the selected candidate before the candidate will be offered a position. You will not be able to modify your application after it has been submitted.

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * Do you possess a Bachelor's degree in Human Resource Management, Business Administration, Public Health Administration or related field?
    • yes
    • no
  2. * Do you have an applicable Human Resources Certification? If yes, please be sure it is clearly noted on your resume.
    • yes
    • no
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Unofficial Transcript
  2. Letter of Recommendation 1
  3. Letter of Recommendation 2
  4. Letter of Recommendation 3